The Graduate Certificate in Health Care Conflict Resolution (HCCR) offers students the fundamentals of the application of conflict resolution in health care settings. The Graduate Certificate in HCCR is appropriate for professionals who have already earned a graduate degree in their professional field, but who would benefit from academic study of conflict resolution and its usage in health care systems. It is also intended to meet the
needs of those individuals who have completed undergraduate studies and seek introductory graduate training in health care conflict resolution. The Graduate Certificate in HCCR focuses on the complex interactions between patients, families, health care provider systems, communities, and society at large. In their course work, students and professionals are taught the essentials of biopsychosocial theory, practice, and collaboration. Courses cover a variety of important topics such as the relationship between politics, economics, and health care; alternative and traditional health care delivery systems; medical conditions throughout the life cycle and their impact on patients and their families, including possible areas of conflict; human systems in health care settings, public health, and bereavement and loss across cultures which also focuses on end-of-life decisions. HCCR collaborates with the NSU programs in public health and
allied health.

The Graduate Certificate in HCCR consists of eight courses (24 credits), which include biopsychosocial and systemic theories, practice skills, professional issues, and health care systems. The program is offered in both residential and distance learning formats. These flexible formats allow mid-career working adults and those unable to attend the oncampus program, to study in a creative, rigorous, and structured fashion. Students
enrolled in the online program participate in Residential Institutes on the main campus twice per year, as well as online Web-based courses.

Students may enroll full or part time, taking three to nine credit hours per term. Students who attend full-time can expect to complete the program in 10 months. Parttime students will complete the program in 19 months. Summer attendance is mandatory.

Degree Plans

Below is a sample of a degree plan for a full-time student who begins their studies in the Fall term. Degree plans will be modified based on a student’s enrollment date and pace of study. To complete the requirements for the Graduate Certificate in HCCR, students must take 3 courses with prefix CARM and 5 courses with prefix HCCR.

Degree Plan: 24 credits hours