Community
Resolution Services
Community Resolution Services (CRS) offers trainings and workshops, as well
as mediation and facilitation services, to individuals, families, groups,
and agencies to resolve conflicts on the NSU campus and out in the broader
communities. The largest practicum site for DCAR students at SHSS, CRS supports
students who intend to enhance their skills and who want to participate
in projects and activities rich with prospects for professional development.
It also offers needed services to the community, at either no cost or based
on a sliding fee scale. This enables our underserved community members to
access and participate in conflict resolution services.
CRS offers professional opportunities in the community for students who
want to practice mediation, facilitation, reconciliation, consensus building,
policy dialogs, and training delivery beyond the classroom. It also offers
opportunities for faculty to mentor students while enhancing their own
practice skills.
CRS maintains four primary outreach service projects:
- The Community Mediation Project reaches out to our local communities,
and provides mediation to disputing parties, facilitation for groups
and organizations, and workshops and training for groups and the public.
This helps disputing parties:
Identify key issues and concerns
Develop options and alternatives that will best meet everyone’s
needs
- The VOICES Family Outreach Project helps families struggling with
low to moderate levels of conflict and provides mediation and follow-up
family education to address needs the family has identified in mediation.
This encourages families to:
Address family relationship difficulties
Learn to communicate and resolve differences in non-violent ways
- The Campus Conflict Resolution Mediation Program helps students and
student groups and organizations, providing mediation, facilitation,
workshops, and training. This assists students to:
Adjust to residence hall and other living situations
Get along with roommates
Deal with diversity issues
Establish and expand strong student organizations
- The ITHS Grant at the Salvation Army Homeless Shelter is a collaboration
with three departments of NSU’s Health Professions Division, enabling
students to interact with graduate students in health care fields while
offering workshops and mediation to residents of the Salvation Army
shelters and training to staff. This provides the local homeless population
with:
Conflict resolution education
Encouragement to develop better communication
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